The single biggest determinant or risk factor of whether a Commercial Off the Shelf (COTS) software project/system implementation will succeed or fail or deliver a sub-optimal solution is Project Resourcing.

 

Resourcing projects with knowledge, experience and expertise, with both internal and external resources, is critical to successful project execution and delivery.  The importance of 

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Staffing projects with the right resources - both internal organizational employees and external implementation partner/consulting resources can never be under-estimated.

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• Poorly and understaffed projects elevates risk and project failure.

• Two key project resources:

  • Project Managers (PM)

  •  Subject Matter Experts (SMEs)

• SME's are an integral and critical component to project success.

• Two types of Subject Matter Experts (SME's):

  •  Internal SME's = Employees

  •  External SME's = Implementation Consultants/Partners

• Projects without SME's are designed and destined for failure.